New Student Guide

If you have any questions or difficulties with CalArts accounts or processes, just contact IT and we can lend a hand.  CalArts is a small community and we want to make sure every CalArtian's experience is as smooth and easy as possible!

• Send us an email at cait@calarts.edu 
• Through the Submit a Ticket button at the top of this page
• By phone at 661.253.7887 (or just x7887 if you're on campus)
• Or face-to-face in our office, which is inside the Library

CalArts Single Sign-On (SSO) lets you sign in to all of your CalArts applications with one username and password. Once authenticated to CalArts SSO, you just click on your desired application and are automatically logged in.

There are two primary accounts that you will have at CalArts:

• Your CalArts Credentials
  • Used primarily for SSO, on-campus printing, and the on-campus CASecure wireless network.  We are continually adding new services and combining existing services that use your CalArts Credentials, so it will likely be your most used username and password! 
• Your Email account (CalArts uses Google Apps)
  • Your CalArts email account will be the only avenue for Institute news, events, and other communications.  Since we use Google Apps you can utilize your CalArts email account to log in to external services that offer Google logins.  CalArts IT can only support problems with the web interface, however, so if you choose to use OS X Mail, Outlook, or the like we may be unable to help you.

Any accounts outside of these will likely be school, departmental, or special accounts that IT may or may not have involvement with and will be setup at a later time in your specific program or job.

Once you've set your CalArts SSO password you're all set to login to the Hub!  Just head over to https://hub.calarts.edu and login with your CalArts SSO Credentials.

We recommend viewing the Hub on a desktop web browser.  Mobile devices will work, but the experience is significantly less elegant than from a desktop computer.

Students who complete two semesters at CalArts are eligible to keep their access to a CalArts email account after they leave.

1. Students on Leave: Students categorized as on-leave will continue to enjoy the same access to accounts as active students, provided they are not officially withdrawn.
2. Graduating students (Winter & Spring) will have access to Google Drive and Workspace Apps until August 1st. Transfer any data before August 1st.
3. On August 1st, any graduates with @students.calarts.edu addresses will be migrated to @alum.calarts.edu addresses. Your password will not change.
4. Adobe Creative Cloud & Microsoft 365 access will end on August 1st.

We have a section of this website specifically for Students.  You're encouraged to take a look to see what is available to you as a CalArtian.  The list is constantly changing, so if you think there's something missing, or if you'd like to see something specific, please tell us!

Here are a few articles that might help get you started:

• How Do I: Connect to CASecure?
• How Do I: Submit a ticket?
• Campus Computer Lab Information