New Faculty Guide – CalArts Information Technology

Welcome to CalArts!

Welcome to CalArts! This guide will help you set up your CalArts accounts, access resources, and utilize tools like Canvas and Zoom.

How to Contact IT

CalArts IT is here to support you with any technical needs or questions!

Email: cait@calarts.edu
Phone: 661.253.7887
Website: CalArts IT Support
Submit a Ticket: Submit a request

You can also schedule a support session.

Get to Know Your CalArts Accounts

There are two accounts that you will have that are managed by CalArts IT:

Your CalArts Single Sign On (SSO) Credentials (click here for reset instructions)
- Used for Hub & Selfervice, the CalArts wireless network, the Campus Alert system, and VPN. If your computer is directly supported by the IT department it is most likely your computer login as well. If you change your CalArts SSO password it will affect all of these services.

CalArts SSO accounts for Faculty are usually formatted: firstinitiallastname

Your Email account (CalArts uses Google Apps)

This will be the primary method of communication between you and CalArts, and can be used to login to web services that accept Google login. CalArts IT can only support email problems using the web interface. If you choose to use Apple Mail, Outlook, or the like we may be unable to help you; this also applies to forwarded email.

Any accounts outside of these will likely be departmental or special accounts that IT may or may not have involvement in and will be setup at a later date.

If you identify as something other than the name we have on-file, you may want to look into Updating Your Identity.

What To Do First

Setup Your CalArts Credentials

Your supervisor should have your New Staff sheet with your username and temporary password. Follow these general steps to set up your CalArts Credentials:

Go to sso.calarts.edu and log in using the credentials on your New Staff sheet.
Follow the instructions on the sheet to set up account recovery and change your password.

Once complete, you can access your email and other CalArts services through the My Apps section in SSO.

For any issues, refer to the troubleshooting section on your New Staff sheet or reach out to us at cait@calarts.edu.

Faculty Laptop Program

All regular faculty are eligible for a CalArts-issued laptop. For details or to request a device, see Faculty Laptop Program Details & Signing Up. If you didnt request a laptop initially but need one now, contact us at cait@calarts.edu.

After setting up your password:

Go to sso.calarts.edu and log in with your updated credentials.
In the My Apps section, click on Google to access your CalArts email.

For more detailed instructions, refer to your New Staff sheet. If you encounter any issues, contact us at cait@calarts.edu.

Using Canvas

Canvas is CalArts’ learning management system for managing courses and communicating with students. Here are some helpful guides to get started:

For more resources, visit our Canvas Support page.

File Storage at CalArts

CalArts offers multiple storage and file-sharing platforms to support your work and collaboration needs. Each platform is tailored to specific use cases, so its important to choose the right one based on your project requirements. Heres a quick overview to help you get started:

Google Drive: Ideal for short-term storage and projects that require collaboration. Use Google Drive when youre actively working on files with others or need to share documents quickly. It offers 200GB of storage, making it perfect for smaller projects and frequently accessed files.

FileCloud: Best for storing large files or archiving important documents that you dont need to access daily. With 1TB of storage, FileCloud is great for long-term storage of videos, media files, and other large documents.

Panopto: Designed for managing and storing videos, Panopto is your go-to for sharing lectures, presentations, or any media that needs to be streamed or stored permanently. Panopto offers unlimited storage, so you dont have to worry about space constraints.

Additional Policies to Review

Be sure to review these policies to familiarize yourself with CalArts guidelines:

Understanding these policies will help ensure compliance and smooth use of CalArts' resources.

That's (basically) it!

We have a section of this website specifically for Faculty and Staff. You're encouraged to take a look to see what is available to you as a Faculty or Staff member at CalArts. If you think there's something missing, please tell us what you want to see!