When CalArts SSO sends you back to the FileCloud sign-in page instead of opening FileCloud, try opening FileCloud in a private or incognito browser window and sign in once through SSO. This checks whether the current browser session is involved; it does not change your account.
If it still loops, reply to your CAIT support ticket with your device and operating system, browser and version, whether you are on or off campus, whether you used the FileCloud tile or filecloud.calarts.edu, and when it happened. Do not send your password or any authentication code.
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