Get or Replace a CalArts ID Card

CalArts ID cards provide access to services and facilities based on your role and eligibility. This guide explains how to obtain your first card, replace a card, and respond when a card is lost, stolen, or found.

Who can receive an ID card?

ID cards may be issued to eligible:

• Students
• Faculty
• Staff
• Contractors
• Approved affiliates

Eligibility and replacement requirements may vary by role or individual circumstances.

Get your first ID card

1. Look for the photo invitation

Eligible users should receive an email from no-reply@transactcampus.com prompting them to upload a photo for approval.

Check your inbox and spam or junk folders for this message.

2. Upload your photo

Follow the instructions in the Transact Campus email to submit your photo. Your photo must be approved before your card can be prepared.

3. Follow the delivery instructions for your role

• Students: Orientation leaders distribute first cards during orientation or registration.
• Faculty, staff, contractors, and approved affiliates: Facilities Management sends pickup instructions by email.

Follow the instructions in the email you receive, as pickup arrangements may vary.

If the Transact Campus email does not arrive

Contact CAIT at cait@calarts.edu if you are eligible for a card but did not receive the photo-upload email.

Include your full name, CalArts email address, role or affiliation, and a brief explanation that the Transact Campus invitation did not arrive. For more guidance, see Get Technology Help from CAIT: Support Options and Ticket Preparation.

Replace a lost, stolen, damaged, or malfunctioning card

Visit the Facilities Management Office in D100 to request a replacement.

Facilities Management will:

• Verify your identity and eligibility
• Explain any identification requirements
• Determine whether a replacement fee applies
• Provide the replacement card or explain the next step

Replacement fees and identification requirements vary according to the circumstances. Bring the damaged card with you when it is available.

Lost cards and after-hours assistance

If you lose your card while the Facilities Management Office is closed, visit Campus Safety for assistance.

Promptly reporting a lost or stolen card helps reduce the risk of unauthorized use.

Found another person's card?

Take any found CalArts ID card to Campus Safety. Do not attempt to use the card or return it through an unsecured location.

Access after receiving a replacement

Door access, dining, library, printing, and other connected services transfer immediately to the replacement card.

If the replacement card does not work as expected, contact or visit the Facilities Management Office in D100.