Creating a Form in Softdocs (Etrieve)

This article explains how Form Creators can create, test, and publish a new form in Softdocs (Etrieve) using the Form Builder.

This article is intended for CalArts Form Creators.

If you only need to submit forms, this article does not apply to you.

Before You Begin

Before creating a form, make sure you have:

  • Form Creator access to Etrieve
  • A general understanding of the information you want to collect
  • An idea of whether your form will require a workflow

Need Form Creator access?

If you need permission to create or manage forms, please contact cait@calarts.edu. The CAIT team will review your request and assign the appropriate permissions based on your role.

Video Overview:

Step by Step Instructions:

Accessing Softdocs (Etrieve)

You can access Etrieve in either of the following ways:

Option 1 (Recommended)

  1. Navigate to login.calarts.edu
  2. Sign in with your CalArts credentials.
  3. Select the Etrieve tile.

Option 2

Navigate directly to:

https://calarts.etrieve.cloud

and sign in using your CalArts credentials.

Creating Your Form

Step 1 — Open the Forms Administration Page

After signing in:

  1. Select the ⚙️ Settings icon.
  2. Choose Admin Settings.
  3. Select Forms.
  4. Click + Add Form.
  5. Choose Form Builder.  

Step 2 — Configure the Form

Complete the following settings before building the form.

Form Name

Choose a unique, descriptive name.

Good Examples

  • Faculty Laptop Request
  • Student Travel Request
  • Employee Address Change

Avoid

  • Test
  • Form1
  • New Form

Form Group

Select the department or business area that best represents the form.

Examples:

  • Human Resources
  • Information Technology
  • Registrar
  • Student Services

Form Groups help organize forms within the Form Library.

Form Access

Choose who should have access.

Private (Recommended)

Only users with assigned permissions can access the form.

Public

Any authenticated CalArts user can access the form.

Anonymous

Anyone with the link can access the form without signing in. Only use this when anonymous access is required.

Step 3 — Save the Form

Select Save.

The Form Builder workspace will open.

Step 4 — Build Your Form

Use the Elements panel to add fields.

Elements are organized into three categories:

Saved

Reusable sections created by you or other Form Creators.

Data

Prebuilt Softdocs data elements that support reporting and integrations.

Whenever possible, start with Data elements.

Basic

Standard form controls such as:

  • Text
  • Number
  • Date
  • Dropdown
  • Checkbox
  • Radio Button
  • Attachment
  • Signature

Drag elements onto the canvas or click an element to add it to the bottom of the form.

Step 5 — Configure Your Fields

Select any field and click the ⚙️ Gear icon to configure it.

Depending on the field, you can configure:

  • Label
  • Required
  • Placeholder Text
  • Help Text
  • Validation
  • Default Values
  • Conditional Logic

Repeat for each field.

Step 6 — Organize the Layout

Arrange fields in a logical order.

Consider grouping related information into sections.

Example:

Employee Information

  • Name
  • Department
  • Email

Request Information

  • Request Type
  • Description
  • Attachments

Step 7 — Preview the Form

Click Preview.

Complete a full test submission as though you were a user of the form.

Verify:

  • Required fields
  • Field order
  • Conditional Logic
  • Calculations
  • Attachments
  • Overall appearance

Click the Pencil icon to return to editing.

Step 8 — Publish the Form

When testing is complete:

Click Publish.

Publishing makes the current version available for use.

Once published, that version becomes locked to preserve submitted data.

Future changes should be made using Versioning, not by editing the published version directly.

Step 9 — Share the Form

Click Share Links.

You can:

  • Copy a shareable URL
  • Send the form to users
  • Embed the form into a webpage (if applicable)

Only share the form after it has been fully tested.

Best Practices

  • Give forms meaningful names.
  • Organize forms into the appropriate Form Group.
  • Use Data elements whenever possible.
  • Test every form before publishing.
  • Keep forms as simple as possible.
  • Consider whether the form will eventually require a workflow or Content archival.
Have more questions? Submit a request

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