FileCloud provides several ways to access and manage your files, including direct support through the web interface at filecloud.calarts.edu or via the FileCloud tile after logging in at sso.calarts.edu. In addition to these web-based options, FileCloud also offers a desktop application for both Mac and PC, as well as mobile apps for iPhone, iPad, and Android. You can download the FileCloud mobile apps directly from the Apple App Store or Google Play Store.
Logging into FileCloud Desktop Application
FileCloud Desktop for Windows should be automatically installed if you are using a computer managed by CAIT. If not, please download and install FileCloud Desktop from the official downloads page or from the CalArts FileCloud portal.
- Launch the FileCloud Desktop application
- In the login screen, click (SSO) for the login method and enter the following information:
- Server URL: https://filecloud.calarts.edu/
- Username: Your CalArts SSO account username
- Password: Your CalArts SSO account password
- Click "Sign In" to proceed
- Navigate through the initial sign in tips
- Once the application has synced with the server you can begin to use FileCloud Desktop. Clicking the folder icon at the bottom should open the FileCloud section in Windows explorer where you should see My Files and any other Team Folders you may be assigned to.
- FileCloud Desktop for MacOS should be automatically installed or available within Kandji self service if you are using a computer managed by CAIT. If not, please download and install FileCloud Desktop from the official downloads page or from the CalArts FileCloud portal.
- Open the FileCloud Desktop application from your Applications folder
- In the login screen, click (SSO) for the login method and enter the following information:
- Server URL: https://filecloud.calarts.edu/
- Username: Your CalArts SSO account username
- Password: Your CalArts SSO account password
- Click "Sign In" to proceed
- Navigate through the initial sign in tips
- Mac users may be prompted to update their permissions to grant Full Disk Access. Please head over to System Settings -> Privacy & Security -> Full Disk Access to grant FileCloud the permissions needed.
- Once the application has sync'd with the server you can begin to use FileCloud Desktop. Clicking the folder icon at the bottom should open the FileCloud section in MacOS Finder where you should see MyFiles and any other Team Folders you may be assigned to.
If you have any further questions or need assistance please email: cait@calarts.edu
Common Login Issues
- Invalid Server URL: Ensure the server address is correct and includes "https://" if required
- Authentication Failed: Double-check your username and password
- Connection Error: Verify your internet connection and try again
- Sync Issues: Make sure you have sufficient disk space for initial sync
If you continue to experience login issues, contact your system administrator or IT support team for assistance.
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