How Do I: Clear My Browser Cookies and Cache

What are browser cookies?:

Cookies help sites remember information about your visit, like your  preferred language, usernames, passwords, and other settings. With this  information, sites can make your next visit easier and the site more useful to you.

What is a browser cache?:

The first time you visit a site, the browser will save pieces of the  site, because the browser can display the files stored in its cache much faster than it can pull fresh files from a server. The next time you visit that site, the cached files will help cut down the page load time.

Why would I want to clear them?:

Many times web developers have to make updates to the files that  comprise your site in order to push a change or new feature live. If we change a file that your browser has cached, it’s going to keep displaying the old, cached version of the file and you won’t see our most recent changes. This is when, you may encounter browser errors like 404 - Not found, 502 - Bad Gateway, run time error, buttons missing on the page, Timesheet errors, the action performed doesn't respond appropriately etc.

Clearing the Cache and Cookies in a browser helps fix these issues.

Clearing Cache and Cookies:

Mozilla Firefox

Open Firefox. 

Go to the menu icon in the top right of the screen.

Click on Options

Click the Privacy tab. 

Under History, click the clear your recent history link. 

On the Time Range to clear dropdown menu, select Everything.

Click on the Details dropdown window.

Check the Cookies and Cache boxes.

Click Clear Now

Google Chrome

Click the Chrome menu icon on the toolbar.

Click on More Tools.

Click on Clear Browsing Data...

Under the Basic tab, the Time range dropdown menu should read All time.

Check Cookies and other site data, and Cached images and files.

Choose Clear data


Go to the menu bar under Safari and click Clear History and Website Data

Go to the menu bar under Safari and click Clear History and Website Data

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