Forwarding your Desk Phone

The following process is only valid for phones that look like any of the four in the image above.  If you do not have a phone that looks like this, we suggest looking at the alternative options below. 

Follow these steps to  forward your original phone extension to Zoom:

1. Pick up the handset or press speaker to get a dial tone
2. Then press the Forward All Calls button
3. Find your temporary Zoom phone number
   • Launch the Zoom app, and sign in with Google using your CalArts email address
   • Choose the Phone tab

• Click on the dropdown icon for Caller ID,

• Take note of the direct number

4.    Then enter the direct number you want to forward calls to

• This must include the preceding 9 to get an outside line
• For example, 16615551234 would not work
• However, 916615551234 would work

5.    After approximately 10 seconds you will hear a fairly rapid dial tone beep pattern

6.    Hang up and try calling your phone number from another phone

Canceling call forwarding is incredibly simple:

1. Pick up the handset or press speaker to get a dial tone
2. Then press the Forward All Calls button

That's it.  Pressing the Forward All Calls button when there is already a forward in place cancels the existing forward!

If you do not have an appropriate phone or your position precludes you from forwarding your desk phone, setting a new voicemail message is an alternative approach.

1. Set a new voicemail message and:
   • Ask callers to call an alternate number
   • Ask callers to send an email
   • Inform callers of your absence and encouraging patience

If you are already off-campus and want to set a new voicemail message, check out this accompanying article on accessing your voicemail remotely!