2019.01.02 Sporadic Service Disruption: Wireless Network

Sporadic WiFi Service Disruption

This morning, our Network Operations team identified a sporadic wireless network issue experienced in several areas of campus.  While we have yet to determine a specific cause, you may experience issues connecting to CASecure or CAGuest. Wired (ethernet) connections are unaffected.

We are actively engaged with vendor support to resolve the issue and apologize for the inconvenience.  While we do not yet have an ETA for resolution, we are able to address connectivity problems as we know about them on an individual basis. If you are aware of an area having issues and are able to submit a ticket that includes the location, we will address those reports promptly.

Further updates will be communicated as the situation develops.

What: Sporadic WiFi Service Disruption

When: Wednesday, January 2nd, 2019

Expected Impact: Sporadic wireless internet service disruptions around campus. 

CAIT Article: https://cait.calarts.edu/hc/en-us/articles/360015131534

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