2016.09.21 Service Disruption - Campus Internet Connection

9/22 8:41AM PST: Further reports around Santa Clarita Valley corroborate our initial diagnosis.  Internet outages were reported from residential homes, businesses, and schools in the local area.  We're considering this issue resolved and will continue our regular network monitoring.
 
8:19PM PST: After NetOps' investigation we have confirmed the disruption began at roughly 6:54PM PST and lasted through 7:01PM PST.  It appears as the issue is relegated to our ISP and we will be working with them to identify the cause and hopefully prevent future unexpected issues.  We appreciate our communities' patience.
 
7:05PM PST: Connectivity appears to be restored.  Network Operations is investigating.

IT is actively investigating an unplanned service disruption. As we have more information we will update this article, our Twitter feed, and Facebook page.

  • What: Internet connectivity disruption on campus.
  • Reported/Discovered: Approximately 6:50PM PST
  • Estimated Impact: Campus internet access is currently unavailable, internal network traffic unaffected.
  • Related Events (if any): Unknown.
  • CAIT Article: https://cait.calarts.edu/hc/en-us/articles/227880848

If you have any questions or concerns please submit an IT ticket to cait@calarts.edu, or tweet @CalArtsIT, or call x7887.
Have more questions? Submit a request

Comments

Please sign in to leave a comment.