Resolution 3:22PM: After a restart of the server the Hub and related WebAdvisor parts resumed normal operation. AppDev and NetOps will continue to investigate.
3:05PM: The server that operates the WebAdvisor portion of the Hub required a restart.
3:00PM: After a considerable amount of troubleshooting odd behavior was identified.
2:27PM: An anomaly was discovered in the server that required more investigation.
2:20PM: Contacted vendor support.
2:15PM: AppDev started investigation.
IT is actively investigating an unplanned service disruption. As we have more information we will update this article, our Twitter feed, and Facebook page.
- What: Unexpected behavior in the Hub
- Reported/Discovered: Reported as a ticket at 1:57PM
- Estimated Impact: All CalArtians who can log in to the Hub.
- Related Events (if any): None.
- CAIT Article:
If you have any questions or concerns please submit an IT ticket to firstname.lastname@example.org, or tweet @CalArtsIT, or call x7887.