2016.05.04 Service Disruption: the Hub

Resolution 3:22PM: After a restart of the server the Hub and related WebAdvisor parts resumed normal operation.  AppDev and NetOps will continue to investigate.

3:05PM: The server that operates the WebAdvisor portion of the Hub required a restart.

3:00PM: After a considerable amount of troubleshooting odd behavior was identified.

2:27PM: An anomaly was discovered in the server that required more investigation.

2:20PM: Contacted vendor support.

2:15PM: AppDev started investigation.

IT is actively investigating an unplanned service disruption. As we have more information we will update this article, our Twitter feed, and Facebook page.

  • What: Unexpected behavior in the Hub
  • Reported/Discovered: Reported as a ticket at 1:57PM
  • Estimated Impact: All CalArtians who can log in to the Hub.
  • Related Events (if any): None.
  • CAIT Article:

If you have any questions or concerns please submit an IT ticket to cait@calarts.edu, or tweet @CalArtsIT, or call x7887.

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