2015.10.13 Service Disruption: Google Hangouts

2:00PM Update: Issue with Google Hangouts should be resolved.

12:25PM Update: Google Hangouts service has been restored for some users, and Google expect's a resolution for all users in the near future.


IT has noticed a possible service disruption with Google Hangouts. The error message we are seeing reads "We're having trouble connecting to Google. We'll keep trying..."

As we have more information we will update this article, our Twitter feed, and Facebook page.
  • What: Google Hangouts 
  • Reported/Discovered: 8:50AM PST
  • Estimated Impact: Inability to use Google Hangouts service. 
  • Related Events (if any): None

The error message itself from Gmail looks like this:

Screen_Shot_2015-10-13_at_9.35.34_AM.png

Click here for a link to the Google Apps Status Dashboard.

If you have any questions or concerns please submit an IT ticket to cait@calarts.edu, or tweet @CalArtsIT, or call x7887.

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