Note: CASecure authentication uses your CalArts Credentials. This is the same username and password you use for the Hub. If you try to use your CalArts email address (@calarts.edu or @alum.calarts.edu) it will not work.
If you have any trouble with the steps listed below please either send us a note at cait@calarts.edu, come by our office in the Library, or look at the Troubleshooting section at the bottom of this page. Any issues we hear about or notice during extended testing will be posted there.
CASecure is the campus wireless network for Students, Faculty, and Staff. It uses Enterprise-level authentication (called 802.1x) that can be a bit problematic. Windows computers and devices, for instance, were particularly troublesome and needed quite a few of specific settings before it'll work.
Over the summer we developed a different way of handling authentication that makes things much easier across all devices (except TV's, game consoles, printers, and Kindles, which can't connect to Enterprise-level networks at all). In this article we're going to try to cover as many situations as you might encounter when connecting to CASecure whether you're coming back after Spring or a brand new student.
Mac OS X
If you're running OS X 10.7 or earlier you may have a different experience. We recommend you upgrade to 10.10, but if you can't do that (and have any problems) please stop by our office!
If you have previously connected to CASecure:
- Your computer should automatically connect to CASecure and display the Verify Certificate prompt. In general you should always click Show Certificate to make sure you recognize the company or individual who owns it.
- In this case we expect to see calarts.edu listed and a confirmation that This certificate is valid, click Continue
- Next you're prompted for your computer password. After you've typed that in click Update Settings
If you've never connected to CASecure before:
- Click on your WiFi icon in the taskbar and click on CASecure
- Enter your CalArts Credentials and click Join, do not change the Mode
- You will be presented with the Verify Certificate window, you should always click Show Certificate before accepting
- In this case we expect to see calarts.edu listed and a confirmation that This certificate is valid, click Continue
- Next you're prompted for your computer password. After you've typed that in click Update Settings
iPhone / iPad (iOS 8)
These instructions will likely work on iOS 7 as well, but if you're using anything earlier than that you may see different prompts. These images were taken from an iPhone 6 Plus, but the contents should be consistent across all Apple devices even though screen and display sizes may change.
If you have previously connected to CASecure:
- Go to Settings, then tap Wi-Fi
- Tap CASecure and the device will reconnect (do not tap the blue icon on the right side of the screen)
- Tap the Accept button (the Not Verified message is expected at this point)
- If CASecure is checkmarked then you're good to go!
If you've never connected to CASecure before:
- Go to Settings, then tap Wi-Fi
- Tap CASecure (do not tap the icon at the right edge of the screen)
- Type in your CalArts Credentials and tap the Join button (it will turn blue)
- Tap the Trust button
- If CASecure is checkmarked then you're all set!
Android
We did this on a Nexus device running Android 5 (Lollipop).
The Android operating system does not require that you manually Trust or Allow the new certificate, Android should automatically accept it.
If you have previously connected to CASecure:
On the versions of Android we have been able to test there have been no steps to complete. Your device should connect automatically accept the new certificate and connect to CASecure.
If you've never connected to CASecure before:
- Go to Settings and tap on WiFi
- Tap CASecure
- Make sure your settings look like what you see below
- Once you tap Connect you should be all set!
Windows 7
CASecure used to be quite a pain when it came to connecting with Windows 7. It was so cumbersome we introduced an entirely separate program that needed to be run in order to set the proper settings reliably. With our new configuration it is much more streamlined and simplified!
Windows 7 presents the new certificate window as you see below.
You should only need to click the Connect button to get on CASecure!
If you've never connected to CASecure before, or need to forget it and rejoin you'll see this window as well:
If you are a Staff member and IT manages your computer you may get up to 3 of the Windows Security Alert messages. That is to be expected, just keep clicking Connect and you'll be on in no time.
Windows 8.1
Windows 8.1 is largely the same story as Windows 7, but the prompts are styled a bit differently.
Steps are largely the same regardless if you've connected before or not:
- If necessary, click on the CASecure wireless network
- Windows will automatically ask if you want to continue logging on to CASecure, click Connect
- When prompted for your username and password type in your CalArts Credentials
- You'll then be asked to confirm if you'd like to continue to connect to CASecure (Windows is really cautious), click Connect
- As soon as you see the Connected message you're all done!
Windows 10
Windows 10 is just about as easy as Windows 8.1, but like Windows 8.1 the prompts are styled a bit differently from it's predecessor.
- Click Connect when Windows asks if you'd like to Continue Connecting?
- Type in your CalArts Credentials and click Ok
- You will get the same prompt as Step 1 again -- Windows 10 wants to make sure you're really sure about connecting! Click Connect. This may appear 2-3 times.
- Confirm that Connected appears under CASecure and you're all set!
Troubleshooting
If you have any issues with these steps please send us a note at cait@calarts.edu. We will add anything we find to this section that may be of further help if any trouble spots are discovered!
Comments
Please sign in to leave a comment.