The primary CalArts wireless network, CalArts, uses 802.1x authentication. This is an enterprise-level security method that allows for individuals to use their CalArts Credentials to access the wireless network and allows for more possibilities for customized service and access based upon that login. These services include access to the wireless network, designating permissions to network file shares, and access to network printers among various other resources.
802.1x is a wireless authentication protocol supported by all major desktop operating systems (OSX, Windows, *nix) and cellular platforms (iOS, Android, Windows Phone).
Why Won't My Device Connect to CalArts?
The downside of 802.1x authentication is that is not supported by wireless printers, game consoles, or other devices that are specifically intended for home use (Kindle's don't support 802.1x either).
Why? These devices are designed to work on small wireless networks that serve a handful of devices, like most home networks. They are not generally compatible with the enterprise-level technologies and protocols (such as WPA2-Enterprise) needed to support and secure thousands of connected devices. In fact, it is the technical simplicity of these home devices that helps to make them affordable for most people.
Examples of Devices That Won't Connect To CalArts Include:
- Apple TV, Roku, or Amazon Fire Stick
- Wireless Printers (AirPrint devices included)
- Smart TV's
- XBOX, PlayStation and Nintendo gaming consoles
- Google Home or Amazon Echo devices
What Are Some Other Ways To Connect?
Several times a year we receive support requests about getting wireless printers, Xbox's, PS4's, and other game consoles on the network (and more recently, TV's). While there isn't much you can do to get your wireless printer on CalArts, if your device connects to CAGuest and works as expected then you're all set and shouldn't have much trouble from here on out.
If your device doesn't work on CalArts, we recommend plugging it into the network over Ethernet. CalArts does not block outbound communication that would hinder your Xbox, PS4, or TV from talking to the internet.
If Ethernet isn't an option you can stop by our office with your device (if it's reasonable to bring it in) and we can see what we can do!
The conflict between University networks and non-802.1x compliant devices is not a new one. If your device is updated and becomes 802.1x compliant please let us know!