How Do I: Get help with Financial Aid?

Generally the IT department can't help with Financial Aid questions.  If you're wondering about a specific reward or have questions about the contents of your package, you'll need to contact the Financial Aid office directly at either 1.800.443.0480 or finaid@calarts.edu.

If your problem is that you can't even get to the Financial Aid site to see your awards, that's where we can certainly lend a hand.  

What is the problem?

  • I can't log in to the Hub to see my Financial Aid awards.
  • When I log in to the Financial Aid page I don't see any helpful information.
    • That sounds like a problem that only the Financial Aid office can address.  Give them a ring, or send them an email!
  • I'm getting an error when trying to accept (or reject) my Financial Aid award.
    • That might sound like an IT issue, but it's actually something that the Financial Aid office needs to help you with!

If your problem is something different, please send us a note and we'll get you all sorted out in no time!

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