Planned Maintenance: April 10-19, 2017

Our Network Operations and Application Development teams have scheduled a number of maintenance periods over the next two weeks to ensure the continued reliability and security of the CalArts network and service infrastructure.

During these times your experience with CalArts IT servers and services will be impacted, so please review our schedule below to avoid any unexpected problems or conflicts.

Monday, April 10th, 2017

9:00AM - 3:00PM PST: PowerFaids

  • This maintenance will only affect the Financial Aid Office's access to, their legacy system, PowerFAIDS.

Tuesday, April 11th, 2017

5:00AM - 7:30AM PST: Authentication Server and Development Servers

  • Authentication to various CalArts services, like CASecure & the HUB, may be unavailable for 0-5 minutes at the beginning of this maintenance window

Wednesday April 12th, 2017

7:00PM - 11:00PM PST: On-Campus Accounting and Registrar Office Services, UI access, Colleague Printing, and Reporting Services.

  • This maintenance will not affect current and incoming Student access to Registrar or Accounting services through the Hub or WebAdvisor

Saturday April 15th, 2017

8:30AM-5:00PM PST: Campus wireless (CASecure), Hub, WebAdvisor, HubHelper, and Self-Service

  • This is a high-impact maintenance period.  Current and incoming students, staff, and faculty will be unable to make payments or access the majority of services on the Hub, Self-Service, or HubHelper.
  • CASecure and CAGuest should be considered unreliable during this maintenance window

Monday April 17th, 2017

5:00AM-7:30AM PST: On-Campus Printing, Redcat.org, Archive, Campus Alerts, Photos site, and Facilities Work Order System

  • This maintenance period will affect printing through Papercut for users on-campus.
  • Student and Library printing through PaperCut (PrintServices) will be impacted. Lab Managers must restart print release stations and/or copiers after maintenance to resume service. 
  • REDCAT.org, Campus Alerts, photo.calarts.edu, and facilities.calarts.edu should be considered unreliable or unavailable during this period.

Tuesday April 18th, 2017

5:00AM-7:30AM PST: Campus, Departmental and School Websites (CalArts.edu)

  • CalArts.edu and all associated websites will be unavailable during this maintenance period.
  • REDCAT.org, the Facilities Work Order System, and photo.calarts.edu, will not be affected.

Wednesday April 19th, 2017

5:00AM-7:30AM PST: Image Now and Library Database Access

  • Image Now maintenance will only affect the Registrar's office.
  • Library Database Access (library.calarts.edu) will be unavailable during this maintenance window.
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